Dealkr — Privacy Policy

The Dealkr application and website (“Platform”) are made available to you by Dealkr Technologies Private Limited and/or its affiliates (hereinafter referred to as the “Company”, “we”, “us”, or “our”).

We respect your privacy and are committed to protecting it through our compliance with this Privacy Policy.

This policy describes:

(i) the type of information that the Company may collect from you when you access or use its websites, applications, and other online services (collectively, the “Services”); and

(ii) the Company’s practices for collecting, using, maintaining, protecting, and disclosing that information.

By accessing or using our Services or Platform, registering an account, becoming a supplier, reseller, or customer (or attempting to become one), you expressly agree to be bound by the terms of this Privacy Policy and consent to our collection, use, disclosure, and retention of your personal information as described herein.

This policy may change from time to time. Continued use of the Services after such changes constitutes acceptance of those changes. Please check this page periodically for updates.

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1. Applicability of the Policy

1.1 This policy applies only to the information collected through our Services, emails, texts, and other electronic communications.

1.2 It does not apply to information collected by any third party. We encourage you to consult such third parties directly about their privacy practices.

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2. Collection of Information

2.1 Some Services can be used without revealing personal data; others may require personal information. We also collect non-personal information (e.g., web pages viewed) and “Personally Identifiable Information” (PII), which can identify you.

2.2 We may collect:

Personal Information: Name, email, phone, address, PAN, Aadhaar, date of birth, income, employment details, etc.

Technical Information: IP address, browser details, cookies, device info, etc.

Usage Information: Activities, search terms, order history, communication logs, etc.

2.3 Data may be collected:

Directly from you,

Automatically (via cookies, logs, or analytics tools), or

Indirectly from verified third parties (e.g., delivery partners).

2.4 Examples of data collected:

Account info (name, email, password, etc.)

Preferences (language, time zone)

Reviews, comments, and uploaded content

Transaction details (payment info, addresses)

Communications with customer support or other users

Public posts or feedback shared on the platform.

2.5 Automatically collected information may include:

Usage logs, device IDs, browser info, geolocation, last URL visited, mobile status, and app analytics.

2.6 You may withdraw consent by writing to our Grievance Officer (see Section 14). Withdrawal may limit or prevent service access.

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3. Use of Information

We use your data to:

1. Process and deliver orders.

2. Improve and troubleshoot the Services.

3. Personalize recommendations and advertisements.

4. Comply with legal requirements.

5. Communicate with you about transactions or promotions.

6. Prevent fraud and manage credit risk.

7. Conduct research and analytics.

8. Administer contests, offers, and surveys.

9. Enforce terms and fulfill obligations under contracts.

10. Enable financial, credit, and payment-related services.

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4. Sharing of Information

4.1 We may share your data:

With our subsidiaries, affiliates, or service providers (e.g., logistics, analytics, payment gateways).

In case of business transfers (merger, acquisition, restructuring).

For marketing, fraud prevention, or credit analysis.

With credit information companies (CICs) for credit scoring or eligibility checks.

To comply with legal obligations or respond to law enforcement requests.

4.2 Service Providers: Vendors assisting with communication, hosting, payments, analytics, marketing, and customer support.

4.3 Legal Disclosure: If required by law, court orders, or government requests.

4.4 Social Media: Interactions via third-party platforms (Facebook, Google, etc.) are governed by their privacy policies.

4.5 Consent: We may share your information for other purposes with your explicit consent.

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5. Third-Party Links and Services

Our Platform may contain links to third-party websites or applications. We are not responsible for their privacy policies or content. Please review their terms before sharing information.

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6. Anonymous or De-Identified Data

We may anonymize or aggregate information for analytics, research, or marketing purposes. Such data does not identify you personally and is excluded from this policy’s restrictions.

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7. Cookies

We use cookies and similar technologies to:

Improve functionality and personalize your experience,

Track preferences and activity,

Analyze usage and advertising effectiveness.

You may disable cookies in your browser, but some features may not function properly.

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8. Security Precautions

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access or disclosure. However, no system is 100% secure, and you use our Services at your own risk.

Never share your login credentials with others. Actions performed using your credentials will be assumed authorized by you.

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9. Permissible Age

Our Services are intended for users aged 18 years or older. Users below 18 must access the Platform under parental or guardian supervision. If we learn that we have collected data from minors, we will delete it promptly.

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10. Data Retention

You may delete your account or request data removal by contacting the Grievance Officer (see Section 14).

We retain data as required by law or for legitimate business purposes.

Anonymized data may be stored for research and analytics.

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11. Job Applicants

Information submitted for job applications will be used for recruitment evaluation and may be retained as necessary. We may share it with affiliates or authorized service providers.

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12. Your Consent

By using Dealkr Services, you consent to our collection, storage, processing, and disclosure of your data in accordance with this policy.

If you provide data of others, you confirm you have authority to do so.

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13. Changes to this Privacy Policy

Dealkr may modify this policy periodically. Updated versions will be posted on the website. Continued use of the Services after updates implies acceptance of the new terms.

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14. Grievance Officer

In accordance with the Information Technology Act, 2000 and IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, the Grievance Officer details are as follows:

Name: Muskan

Address: g27 metero walk rohini delhi 110085

Email: legalsupport@dealkr.com